R.O.O.C. is committed to facilitating an efficient process to ensure that individuals who want services are given proper consideration and receive those services in a timely manner. The Director of Services is the primary contact for new referrals. The Executive Director is responsible for making all acceptance decisions. R.O.O.C. is an equal opportunity organization for all persons served and does not discriminate on the basis of race, color, national origin, age, marital status, gender, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status.
In order to receive services from R.O.O.C., participants must:
- Be in need of, and interested in receiving services from R.O.O.C.
- Have a documented diagnosis of an intellectual/developmental disability.
- Be at least 18 years of age.
- Have a source of funding for services.
- Live within an area that is accessible for public transportation or make individual
arrangements for transportation.
The typical procedure for acceptance into services is:
- The funding source contacts R.O.O.C. with a referral.
- R.O.O.C. determines eligibility, according to the established criteria.
- A support team meeting is held to answer questions, tour the facility and issue an Intake
Packet to the prospective client.
- Upon completion of the Intake Packet, an Individual Plan of Service is developed with
the support team and the client.
- R.O.O.C. contacts the client with a start date and to make transportation arrangements.
The start date for services is dependent on available space. Services are typically available right away, however, there is a possibility of a waiting list. In the event of a waiting list for services, the Executive Director will evaluate the list and make a decision about who is to be admitted based on the needs of the individuals and the length of time they have been waiting for services. If it is determined that the services/supports needed by the individual are not available through R.O.O.C., Inc. or the individual is not eligible for services, the individual, family/support system and referral source will be notified, and referrals to other providers or resources will be suggested.
Tours and information about our services are available at any time upon request.